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Client’s Challenging Situation: Our client wanted a customized web app that would allow its clients to understand whether pickup and delivery of precious packages were on…
Rick Baker
1 min read
Client’s Challenging Situation: Our client has a large fleet of vehicles. The drivers of the vehicles must report the details of their daily trips. Reporting was…
Rick Baker
1 min read
Client’s Challenging Situation: We received a message confirming that a virus had somehow arrived in a friend’s business operating software and encrypted several months of accounting…
Rick Baker
1 min read
Client’s Challenging Situation: A driver of a large vehicle caused an accident that knocked down a hydro pole, taking down internet service. It took 3 days…
Rick Baker
1 min read
Client’s Challenging Situation: A long-term employee suddenly retired. The person had been responsible for leading IT enhancements, automating the processing of information, and the generation of…
Rick Baker
1 min read
Client’s Challenging Situation: An Ontario manufacturer of custom equipment wanted to automate their family-business operations. Scope of the Problem: Over the years, our client’s clients wanted…
Rick Baker
1 min read
Client’s Challenging Situation: A high-tech entrepreneur was building a very novel, new product and wanted us to create custom software for that project. The entrepreneur wanted…
Rick Baker
2 min read
Client’s Challenging Situation: An Eastern Canadian energy retailer had considerable expertise in electricity retailing and commodity management. However, it had little expertise in natural gas retailing.…
Rick Baker
1 min read
Client’s Challenging Situation: An Eastern Canadian retail energy marketer was frustrated because efforts to procure natural gas supply were not taken seriously by major energy suppliers…
Rick Baker
2 min read
Client’s Challenging Situation: A family business was taking steps toward succession planning and business growth. They wanted to hold a special, invigorating strategic planning session. Scope…
Rick Baker
1 min read
Client’s Challenging Situation: A software client sent a note to us at 9:00PM on a summer evening. The note described a strange occurrence that could have…
Rick Baker
1 min read
Client’s Challenging Situation: A distressed leader of a SME contacted us to see if we could fix problems tied to an “abandoned” online software app. I…
Rick Baker
2 min read