Many systems projects go over budget, go beyond time deadlines, and fail to function as users desire.
We see that regularly when people come to us with ‘sticky problems’, including:
- web applications abandoned by the people who developed them,
- prototypes malfunctioning when tested at production speed, and
- software containing plug-ins that bring cybersecurity vulnerabilities.
When people have IT/tech problems, they need to be able to describe their needs in clear and simple terms. When IT/tech people discuss solutions they need to speak in ways clients can understand.
Fancy tech jargon reduces the likelihood of agreement on valuable solutions.